AroosaHub Vendor Listing Terms

Effective from 20 October 2026

Listing terms

1. Who we are. AroosaHub is run by Ilhan Farah, a sole trader based in the UK. Address: Southall, Ealing, London, UK. Email: [email protected]. In these terms, "we" and "us" mean Ilhan Farah trading as AroosaHub, and "you" means the business or person listing.

2. What this covers. These terms cover a listing for your business in the AroosaHub vendor directory. By ticking the confirmations on the listing approval form and typing your name, you agree to them. You must be 18 or over and able to speak for the business.

3. Free listing. The Basic listing is free. We are offering Plus and Featured listings free for the first 90 days. We will not charge you for anything unless you have agreed a price with us in writing first. If we later introduce paid plans, we will tell you the price and what changes before the 90 days end, and your listing will drop back to Basic unless you choose to pay.

4. Your details must be accurate. You confirm that what you give us is true, up to date and about your own business. Please tell us promptly if something changes, including your contact details, prices and halal status.

5. Labels. We use labels to help couples compare vendors. "Somali-owned" and "Experienced with Somali weddings" are based on what you tell us and any evidence you give. "AroosaHub verified" means we checked specific things we have told you about, and it is not a guarantee of quality. Halal status is shown as certificate seen, own statement or not stated. We decide whether a label is shown and we may remove or change one if the evidence is missing, out of date or untrue.

6. Not a recommendation. Being listed is not a recommendation or endorsement by AroosaHub. We do not guarantee how many enquiries or bookings you will get.

7. Your logo and content. You keep ownership of your logo, photos and text. You give us a free, non-exclusive licence to show them in the directory and in our own promotion of the directory, for as long as your listing is live. You confirm you own them or have permission to use them, and that they do not breach anyone else's rights.

8. What we may edit. We may shorten, correct spelling or reformat your listing to fit the page. We will not change the meaning of what you wrote. We may decline or remove a listing that is inaccurate, misleading, unlawful, offensive, or not a genuine wedding business.

9. Your responsibilities as a vendor. You are responsible for your own services and the contracts you make with couples. That includes pricing, deposits, cancellations, insurance, food hygiene and safety rules and any licences you need. Any claim you make about halal, qualifications or past work must be true. Any agreement between you and a couple is between you and them, not with us.

10. Couples' details. When a couple contacts you, you must use their details only to deal with their enquiry, keep them safe and follow data protection law. Do not add them to marketing lists without their agreement.

11. Availability. If you share availability dates, you are responsible for keeping them up to date. We show them as information only, with the date you last confirmed. AroosaHub is not a booking system and is not a party to any booking.

12. Removing or changing your listing. You can ask us to change or remove your listing at any time by emailing [email protected]. We aim to do it within 5 working days. We may remove or pause a listing if you break these terms, with a reason given by email where we can.

13. Our responsibility to you. We take reasonable care to show your listing accurately, but we do not promise the directory will always be available or error-free. We are responsible for loss you suffer that is a foreseeable result of us breaking these terms or failing to take reasonable care, but we are not responsible for lost bookings, lost profits or loss of business that we could not have foreseen. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything the law does not allow us to limit.

14. Your privacy. How we use your information is explained in our privacy notice, including the vendor listings section.

15. Changes. We may change these terms. We will email you before a change affects an existing listing, and you can remove your listing if you do not agree.

16. Law and complaints. These terms are governed by the law of England and Wales. If you are unhappy, please email [email protected] first and we will reply within 14 days.